Frequently Asked Questions
Everything you need to know about your next travel companion.
What materials are Pera Luggage products made from?
Our hard-shell suitcases are crafted from premium aerospace-grade polycarbonate, while our soft-sided collections feature high-denier water-resistant ballistic nylon for maximum durability and style.
Do you offer international shipping?
Yes, Pera Luggage ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return it for a full refund, provided the luggage has not been used for travel and remains in its original packaging.
Does my luggage come with a warranty?
Every Pera Luggage piece comes with a limited lifetime warranty that covers functional damage to the shell, wheels, handles, and zippers.
How do I set the TSA-approved combination lock?
Each suitcase comes with an instruction manual inside. Generally, you set the dial to 0-0-0, press the reset button with a pen, enter your new code, and slide the latch to lock it in.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.